Viasat’s Narrowband Non-Terrestrial Network (NB-NTN) satellite connectivity technology for the automotive industry is a pioneering, standards-based solution that enables connected vehicles to switch between terrestrial cellular networks and satellite communication.

This innovation allows vehicles to remain "always-on" with connectivity, with the capability to eliminate cellular dead zones that have historically limited safety, diagnostic capabilities, and the efficiency of modern, connected vehicles. Built using 3GPP Release-17 and above NTN standards, this innovation allows cars, trucks, and logistics fleets to connect directly to Viasat's highly reliable, global L-band satellite network; by utilising cost-effective line-fit methods, or retrofitted chipsets with simple roof-mounted antennas. This removes the need for traditional, proprietary satellite hardware and can pave the way for mass take up of satellite-enabled connectivity for the automotive industry. In practice, standards-based NTN can operate as an intelligent, automatic back-up as follows: In remote areas or cellular "black spots", the technology can automatically transition to Viasat's geostationary satellite network to maintain a continuous, bi-directional flow of critical telemetry, messages, and safety alerts In urban areas, the vehicle communicates via traditional terrestrial cellular networks, while satellite connectivity can act as an effective ‘overlay’ to ensure services reliability and resilience. As the automotive industry shifts toward software-defined vehicles (SDVs), autonomous driving, and proactive fleet management, Viasat's NB-NTN connectivity technology can help solve one of the sector's most persistent bottlenecks: unreliable coverage. Our industry leading innovation and demonstrations directly support the industry across three critical pillars: 1. Revolutionising Vehicle Safety & Telematics Terrestrial cellular networks cover only a fraction of the earth's landmass. NB-NTN connectivity for vehicles now can help save lives on roads by keeping drivers connected with emergency services wherever they are. Further in the future, autonomous and semi-autonomous vehicles - including the 33 million driverless cars projected to be on global roads by 2040 – could access satellite connectivity to enable the next generation of connected transport systems. Right now, Viasat's NB-NTN technology can ensure reliable, consistent communication. This supports: Enhanced Safety Applications: Continuous access to emergency SOS services, automated accident detection, and real-time hazard alerts, regardless of location. Passenger safety and experience: Safety is the number one priority for public modes of transport and satellite connectivity allows for enhanced safety measures, such as remote monitoring of vehicle conditions, driver behaviour analysis, and real-time updates for emergency response systems. Predictive maintenance alerts: Connected vehicles could send real-time updates to drivers or transport operators, including updates like tire pressure, engine temperature, and fuel or oil levels. Improved information could alert drivers a breakdown Fleet tracking and management: Real-time visibility significantly enhances safety and fleet management by accurately identifying where transport assets are at any time, understanding fuel usage, and providing feedback on whether drivers are adhering to safety procedures, as well as broader driver behavior. This improve safety, sustainability and efficiency for last-mile deliveries and logistics firms, so quality can be tracked for even the most perishable items, such as foodstuffs or medicine cold chains. Improved supply chain management: With more reliable and accurate data about the movement of goods, major supply chain operators could plan routes more efficiently and access real-time traffic updates for drivers. It could also allow real-time updates for drivers to improve driving efficiency, for example by slowing down if traffic is up ahead. This all works to save miles, fuel, money, and emissions for operators. 2. Fostering a Cost-Effective, Open Ecosystem for All Viasat is one of the founding member of the Mobile Satellite Services Association (MSSA), which is advocatng for an open, standards-based approach. By integrating satellite capabilities directly into standard automotive chipsets, we can aim to dramatically lower hardware costs, reduce engineering complexity, and accelerate the commercial timeline—with mainstream adoption projected to scale starting in 2027. Through Viasat's NB-NTN connectivity, we are helping the automotive sector bridge the gap between space and terrestrial networks, delivering the robust, resilient, and always-on safety architecture required for the future of transportation. 3. Building Industry Ambition via Proven, Real-World Reliability & Performance The technical feasibility and robust performance of this solution have been thoroughly demonstrated in rigorous real-world environments, including the following demos: Successful World-First Trials in Paris & Sacramento: Collaborating with BMW and the 5G Automotive Association (5GAA) in Paris and showcasing world-first voice call capabilities during Mobile World Congress 2026, we proved that critical emergency services, hazard warnings, and GPS tracking continue to function flawlessly via our networks when terrestrial coverage drops. Voice Capabilities Demonstration: At MWC Barcelona, alongside Cubic3, we demonstrated live, bi-directional satellite-enabled voice calls directly over our satellite network, proving that vital voice communications can be supported using AI compression. The Brazil Highway Trial: In partnership with GuardianSat, Quectel, Acceleronix, Viasat equipped a variety of vehicles to travel over 35,000 km across a rugged 250 km highway corridor between Curitiba and Blumenau—a region notorious for cellular black spots. Over 40 days of testing, including periods of severe heavy rain, the system achieved outstanding metrics and vehicle telemetry data (tracking over 1,000 parameters, including precise GPS location, acceleration, and exhaust temperatures) was successfully transmitted to headquarters in just 3 to 5 seconds on average.

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Most shops don't have a demand problem. They have a follow-through problem. The first industry benchmark built from real data from 5,000+ tire, service, and aftermarket shops gives independent owners a free standard for what "good" looks like, plus a checklist to find revenue they're quietly losing.

The ground shifted under independent shops in 2025. Google's AI features now recommend and filter shops before a driver ever clicks, so getting the basics wrong carries a real penalty. And 54.06% of drivers research outside business hours, when no one is at the counter. Independent shops felt all of this but had no shared standard to measure against. We built one. The data shows the gap is follow-through, not demand. Drivers are ready: 63% say knowing the exact repair cost is their main deciding factor, and 79% of customers who want a shop to do the work prefer same-day service, but only 31% of shops can deliver it. The work is there. Most shops just aren't set up to catch it. The State of the Shop: 2026, Net Driven's first published white paper, documents what changes when shops close those gaps. Shops using AI Service Writer saw 98.8% more leads year over year, and Repair IQ helped shops recover 30% of declined work. These aren't projections. They're outcomes pulled from the same 5,000-shop dataset. Why it matters to the industry: this is the first aggregated, data-backed benchmark of its kind for the independent segment, and it's free to the small shops competing against far larger players. It hands an owner a repeatable standard and a same-day checklist instead of guesswork. It's a shared yardstick the whole independent service community can use, whether or not they ever become a Net Driven customer.

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Professional-grade, cordless DA sanders that matches the true cutting power of a pneumatic. Perfectly balanced. Ultimate control at max-speed using only 2-finger control – it won’t run-off on you. Ultra-low vibration for its power. Patent pending unique counterweight. Part of PTIA award family line.

This sander was made to address the needs of the automotive, paint prep industry. This sander works exactly like a pneumatic in a cordless format. This comes in both 3/16" and 3/32" offsets. The auto body man has the power of a pneumatic without being attached to an air line.

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Universal Relay Buddy features our widest ever test coverage. Internal circuitry sorts out the difference between SAE standard/bifurcated/two branch relays as well as that special green BMW/Mini relay with two 87 pins and pins 86/30 switched. Tests both 12 and volt relays. Finds bad relays.

Problems caused by intermittently failing relays can be very difficult to diagnose.. Diagnostic time can be difficult to re-coop as well. Universal Relay Buddy finds bad relays quickly and minimizes unprofitable use of time.

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Jayda helps technicians and vehicle owners find official OEM repair information faster. It uses AI to understand a repair question and surface the right procedure, spec, wiring diagram, TSB, recall, labor time, or parts data sourced from MOTOR.

Jayda supports the automotive industry by helping repair professionals and informed vehicle owners reach the correct OEM repair information faster, with less friction and less reliance on incomplete online advice.

Modern vehicles are too complex for trial-and-error repairs. A single job may require a diagnostic trouble code procedure, wiring diagram, component location, torque specification, labor time, TSB, recall check, fluid requirement, or OEM parts reference. That information exists, but it is often buried across menus, documents, and separate systems. Jayda addresses this access challenge by letting users search by repair intent and surfacing relevant OEM data sourced from MOTOR Information Systems.

For repair shops, the impact is workflow efficiency and consistency. Faster lookup can reduce non-billable time, help newer technicians follow documented procedures, and give service advisors more confidence when quoting work or explaining repairs. Even saving 10 minutes per technician per day can recover more than 40 hours per year per technician.

For customers, Jayda helps create better repair decisions. Shops can check TSBs and recalls before selling unnecessary work, verify correct procedures before disassembly, and use documented labor times and specifications to support transparent estimates.

Jayda also builds trust in AI adoption across automotive service. It uses AI to understand the repair question and organize access to the right information, while grounding the experience in OEM data from MOTOR. That boundary matters: in automotive repair, accuracy, source visibility, and safety are more important than a clever answer.

Jayda helps the industry move from menu-based lookup to intent-based access, without compromising the authority of manufacturer-published repair information.

Numa LiveCSI is the automotive industry’s first real-time customer satisfaction intelligence system. Traditional CSI surveys arrive 30 to 60 days after a visit, long after an unhappy customer has written the one-star review. Numa built LiveCSI to close that gap entirely.

For decades, automotive dealerships have managed customer experience by looking in the rearview mirror. Traditional CSI surveys arrive 30 to 60 days after a visit, long after an unhappy customer has written the one-star review, told their friends, and bought their next car somewhere else. Numa built LiveCSI to close that gap entirely. LiveCSI is the automotive industry's first real-time customer satisfaction intelligence system. Built on Numa's AI system for dealership operations, which has processed more than 1 trillion customer interactions across 1,300+ dealerships, LiveCSI reads every call, text, and chat as it happens. It scores sentiment in real time, identifies the specific drivers behind it (response time, agent tone, whether the problem actually got resolved), and flags frustrated customers while the conversation is still open. Service teams can step in and recover the relationship before it becomes a lost customer, a damaged review, or a missed manufacturer incentive. The intelligence behind LiveCSI is rooted in operational depth no competitor can match. Numa CEO and co-founder Tasso Roumeliotis came to this problem from Bain & Company, the firm where Net Promoter Score was created. "NPS helped companies stop obsessing over bloated surveys and start focusing on loyalty," he said. "LiveCSI applies that same thinking to automotive, but in real time. It turns CSI from a lagging score into an operational signal built on the fundamentals of great service." The results bear that out. Dealerships using Numa have seen CSI scores improve by as much as 29 points. The impact extends beyond individual stores. For dealer groups and OEMs, LiveCSI enables real-time performance visibility across every location, making it possible to compare stores, surface repeat failure patterns, and act on what customers are saying today rather than what a small survey sample said two months ago. Because manufacturer incentives are tied directly to CSI scores, catching problems early protects meaningful revenue. To demonstrate the system's industry-wide potential, Numa also launched a public LiveCSI dashboard at csi.numa.com. Drawing on more than 1 trillion customer transactions across 1,300+ dealerships, it gives the automotive industry its first live, shared view of how dealership customer experience is trending nationally — transparency the industry has never had before. Survey-based CSI tells a dealership what went wrong six weeks ago. LiveCSI tells them what is going wrong right now, while there is still time to fix it.

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Hot Shot's Secret Premium DEFender™ is a DEF Fluid additive that can quickly clear SCR/DEF trouble codes. It cleans and protects the SCR system by preventing crystal formation while cleaning tanks, pumps, and restoring the DEF injector spray pattern.

Harmful deposits in the SCR system can reduce performance, increase fuel use, and lead to costly repairs or downtime. Currently, fuel prices are at historic highs, and the ability to quickly get back on the road and avoid downtime is imperative to stay competitive. Premium DEFender not only prevents white crystallization deposits from forming, it also cleans up the SCR system to restore the system function to maximum potential. Cost-competitive, this patent-pending treatment only requires the use of 1oz of DEFender to treat a 2.5-gallon cube of DEF.

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The Challenger Lifts Adapter Cart delivers an innovative, mobile system that centralizes lift accessories, including EV-specific components, at the point of use. It reduces setup time, prevents missing parts, and improves safety and technician efficiency across 10K and 12K lifts.

The Challenger Lifts Adapter Cart supports the automotive industry by improving the organization, accessibility and safe use of lift accessories across a wide range of vehicle types and service applications.

As vehicle designs and service requirements evolve, technicians must manage an increasing variety of adapters and contact tools. The Adapter Cart addresses this by centralizing essential components, including EV pad kits, cab-off adapters, OEM-specific adapters such as GM applications, stack risers and rubber spacers, ensuring the correct tools are readily available at the point of use.

By providing a structured and complete system, the cart helps eliminate unsafe workarounds, such as improvised materials or incorrect adapter use, and supports proper lifting practices. Integrated storage and checklist functionality help verify that all required components are present, reducing the risk of missing or incorrect setup.

Its mobile, point-of-use design reduces time spent locating and staging equipment, improving technician efficiency and minimizing unnecessary movement within the bay. This contributes to more consistent workflows and reduced setup variability.

Compatible with Challenger Lifts 10K and 12K two-post lifts, the Adapter Cart streamlines lift preparation into a single, organized system that enhances safety, supports proper equipment use and improves overall shop productivity.

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The BG TFX Transmission Fluid Exchanger is engineered for simplicity. This intuitive tool helps shops complete the critical service faster, more efficiently, and with less mess—maximizing service drive profitability and customer retention.

By reducing parts and consolidating plumbing, the BG TFX simplifies both operation for transmission fluid exchanges and machine maintenance:

• Fully pneumatic-powered design—eliminates electric motors and electronics.

• Visible fluid tank and intuitive controls—technicians can perform exchanges with confidence and precision.

• Built on proven performance—delivers consistent, high-quality exchanges with an easier process.

• Easy-to-see fluid puck system—prevents fluid intermixing and visually indicates when the service is complete.

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FixMyCarDude has created the FIRST Platform Design that connects Repair Shops with Vehicle Owners through an Intuitive and Transparent Shop Management System. By launching the FIRST Consumer Mobile App, which manages the ENTIRE Workflow we've improved BOTH Shop operations and the Customer experience.

The FixMyCarDude Platform can have an immediate impact in helping Independent Shop Owners remain competitive in an increasing Digital Marketplace by providing affordable technology that streamlines daily operation and meets modern expectations. Many shops are still using "scraps of paper" or "sticky notes" to schedule appointments or just trying to remember who they talked to last week. We understand that shop owners are set in their ways and don't want change, but the auto repair industry is always changing and evolving for the better. These types of shops can often be intimidated by introducing new systems or don't understand the importance of having a smooth-running shop that has value and can be sold after retirement. FixMyCarDude equips independent auto repair shops with the modern tools needed to simplify shop management while simultaneously giving consumers a convenient and transparent way to interact with repair facilities throughout the entire process. By reducing administrative mistakes improving communication and increasing efficiency we believe that we have created a One Platform- One Price solution all under One Eco system. Our groundbreaking Consumer Mobile App delivers Real time information for both the customer and repair shop, which is priceless. At the end of the day, we have an obligation to provide an easier way for Independent Repair Shop owners to attract and retain customers and be successful. This is not only important for their sustainability, but also essential in keeping millions of vehicles operating safely on the road. We believe we have done that with the FixMyCarDude software solution.

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The TC002C Duo is a thermal imaging camera for iOS, Android, and Windows that combines a 256×192 infrared sensor with TOPDON’s TISR Super Resolution technology, enhancing images to 512×384 for sharper, more accurate automotive diagnostics with real-time 25Hz imaging.

As vehicles become increasingly dependent on electronics, software, advanced driver assistance systems, and high-voltage EV architectures, technicians need faster and more effective ways to identify faults. The TOPDON TC002C Duo helps solve this challenge by making thermal imaging more accessible, versatile, and practical for everyday automotive diagnostics. Unlike conventional thermal cameras that are restricted to a single operating system, the TC002C Duo works seamlessly across iOS, Android, and Windows devices. This allows repair facilities, mobile technicians, fleet operators, trainers, and technical support teams to standardize on a single thermal imaging platform regardless of the devices they use. The product’s proprietary TISR (Thermal Image Super Resolution) technology enhances thermal images from 256×192 to an effective 512×384 resolution, providing greater detail and clearer temperature differentiation. This allows technicians to identify overheating circuits, excessive electrical resistance, battery abnormalities, charging system issues, brake drag, wheel bearing failures, HVAC concerns, and other hidden problems more quickly and accurately. By visualizing heat patterns that traditional diagnostic tools cannot detect, technicians can reduce troubleshooting time, improve repair accuracy, minimize unnecessary parts replacement, and increase first-time fix rates. Shops benefit from improved productivity and efficiency, while customers benefit from faster repairs and more reliable diagnoses. The TC002C Duo delivers professional-grade thermal diagnostics in a flexible, cross-platform solution that helps automotive professionals keep pace with the growing complexity of modern vehicles.

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The ICON Professional TPMS Tool Kit is a comprehensive tire pressure monitoring system service platform that enables technicians to diagnose, activate, program, clone, and relearn TPMS sensors across a wide range of vehicles. The tool supports more than 30 aftermarket sensor brands.

As TPMS systems continue to evolve, many repair facilities face growing challenges related to sensor compatibility, vehicle-specific relearn procedures, and emerging technologies such as Bluetooth-enabled sensors. The ICON Professional TPMS Tool Kit helps address these challenges by providing a single solution capable of servicing a broad range of vehicles and sensor types.

The tool streamlines diagnostics, programming and relearn procedures, reducing repair complexity and helping technicians complete TPMS service with greater speed and confidence. By delivering comprehensive TPMS functionality in an accessible professional platform, the tool expands the number of shops that can perform advanced TPMS service in-house. The result is improved productivity, fewer diagnostic errors, reduced comebacks, and greater access to professional TPMS service capabilities throughout the automotive aftermarket.

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Photo Assistant™ by Dealer Image Pro helps dealerships get vehicles online faster. Using patented wireframe technology, employees of any skill level can create consistent vehicle content in-house. This standardizes inventory merchandising, reduces costs, and accelerates time-to-market.

Photo Assistant™ addresses one of automotive retail’s biggest operational challenges: getting inventory online quickly without sacrificing quality or consistency. The platform enables dealership employees, regardless of experience, to produce professional photos, videos, 360s, and window stickers through a guided, repeatable workflow powered by patented wireframe technology. By bringing inventory merchandising in-house, dealerships reduce reliance on third-party photography services while creating a consistent presentation across vehicles, employees, and locations. The result is faster inventory readiness, lower operating costs, and a shorter path from vehicle arrival to online listing. Faster time-to-market helps dealerships merchandise inventory sooner, improve operational efficiency, and deliver a more consistent shopping experience for car buyers.

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The ONE Plus is an intelligent diagnostic platform combining full-system scanning, topology mapping, bi-directional controls, J2534 pass-through programming, and wireless diagnostics. Bundled with BTMobile ProS and TopScan Master, it helps technicians diagnose and repair vehicles faster and more accurately.

Modern vehicles rely on increasingly sophisticated electronic systems, networked control modules, and software-driven functionality. As a result, repair facilities need diagnostic platforms that can do more than retrieve fault codes. They need tools that help technicians quickly identify problems, verify repairs, and perform advanced service procedures efficiently.

The TOPDON ONE Plus was developed to meet these demands by combining professional-level diagnostics, topology mapping, wireless communication, bi-directional controls, and J2534 pass-through programming into a single platform. This integrated approach streamlines workflows, reduces diagnostic time, and gives technicians the capabilities needed to service today’s vehicles with confidence.

One of the platform’s most valuable features is topology mapping, which provides a visual representation of vehicle communication networks. Instead of spending valuable time tracing faults across multiple modules, technicians can quickly identify communication failures, isolate affected systems, and determine root causes more efficiently. This significantly reduces troubleshooting time and improves diagnostic accuracy.

The ONE Plus also enables comprehensive active testing through bi-directional controls, allowing technicians to command vehicle components and systems directly. This capability helps verify repairs, confirm component operation, and reduce unnecessary parts replacement by eliminating diagnostic guesswork.

In addition, the ONE Plus includes J2534 pass-through programming support, allowing repair facilities to access OEM programming and reprogramming functions using manufacturer software. As vehicle software becomes increasingly important to repair and maintenance procedures, J2534 capability helps independent shops expand their service offerings and remain competitive with dealership service departments.

The platform is further enhanced through the inclusion of TOPDON’s BTMobile ProS and TopScan Master, providing additional diagnostic flexibility and value. Together, these tools create a more complete diagnostic ecosystem that supports technicians across a wide range of service scenarios.

Key benefits include:

• Faster fault identification through full-system diagnostics and topology mapping.

• Improved repair accuracy through bi-directional controls and active testing.

• Expanded service capabilities through J2534 pass-through programming.

• Increased technician productivity through wireless diagnostics.

• Reduced diagnostic time and fewer unnecessary parts replacements.

• Greater value through the inclusion of BTMobile ProS and TopScan Master.

• Professional-level functionality accessible to independent repair facilities.

• Two years of warranty and software updates and the warranty continues with an active software subscription.

The ONE Plus helps technicians diagnose smarter, repair faster, and adapt to the increasing complexity of modern vehicles. By combining advanced diagnostics, programming capabilities, and a complete supporting tool ecosystem, it delivers meaningful productivity gains and long-term value to the automotive service industry.

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TRITON is designed to streamline workflow, enhance efficiency and increase productivity on every repair. It features a 2-channel scope, guided component tests and Fast-Track troubleshooting, a patented Snap-on exclusive. Wireless technology provides a fast, reliable connection in the service bay.

Fast-Track Intelligent Diagnostics troubleshooting provides vehicle-specific, experience-based diagnostic tips and real-world fixes for specific codes and symptoms, filtering out complexity and presenting one focused workflow. A two-channel scope with Fast-Track Guided Component Tests shows where to hook up, how to hook up and known good waveforms, eliminating the guesswork and confirming the repair. Consistent navigation and terminology across vehicle makes, advanced data graphing and quick access to the most common specs and capacities sets Snap-on apart from other scan tools.

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Every day, auto logistics teams burn hours on the same phone calls: where's the vehicle, what's the ETA, has it been picked up? With the Ship.Cars AI Voice Agent, shippers and carriers can now automate status calls. Updates flow straight back into the system, visible to everyone, automatically.

Automotive logistics has gone digital in almost every way—except for the phone call. Every day, automotive logistics teams burn thousands of hours chasing vehicle locations, ETAs, and pickup statuses. It’s a stubborn, manual bottleneck draining productivity across dealers, auctions, fleets, and carriers. At Ship.Cars, we decided to fix it. By integrating agentic voice technology into our platform, we’ve completely automated the status call. Now, updates flow straight back into the system in real time, giving everyone instant, automatic visibility. Our AI voice agents don't just save time, they break the growth ceiling. Before, more shipments meant hiring more staff just to make repetitive calls. Now, volume can double and the agents can handle it. That's a fundamentally different way to scale an automotive logistics operation. We also did something no one else has: we built it for both sides. Shippers get proactive outreach. Carriers, who were already drowning in automated calls from brokers, with no tool to match, finally have a way to handle that volume on their own terms. The result? Faster shipment visibility. Cleaner data. Teams are freed up to focus on work that actually moves the business forward. This is what the future of automotive logistics looks like and it's already live.

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AI Service Writer is a first-of-its-kind AI service advisor that starts the front-desk work by phone and chat, 24/7. It gives out-the-door quotes from your shop's labor rates and parts pricing, answers diagnostic questions, and schedules appointments. The result: 98.8% more leads year over year.

Independent tire and service shops are the backbone of local automotive care, but they've been fighting an uneven battle. National chains and franchise networks have teams answering phones, automated quoting systems, and marketing infrastructure that most independent owners can't afford to build. The result: smaller shops lose demand not because their work is inferior, but because their availability is. AI Service Writer changes that. An independent shop with one service writer and a small front-desk team can now offer the same always-on response capability as a 20-location chain, without hiring, training, or building anything. The impact on the independent segment is real and measurable: shops using AI Service Writer recorded 98.8% more leads year over year. Beyond individual shops, this matters to the industry because it demonstrates that AI done right can be practical, shop-specific, and revenue-generating for small operators from day one. Unlike generic chatbots that deflect or call centers that don't know your prices, it answers with real out-the-door quotes built from the shop's own labor rates, parts pricing, and service rules. We didn't build a demo. We built a tool that gives real quotes against live parts data and live shop labor rates, schedules real appointments into real calendars, and supports the front desk rather than replacing it. That's the kind of technology that helps the independent service community stay competitive for the long term.

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Way Repair Tech, led by ALLDATA co-founder Arnold Gold, unites OEM diagnostics, shop management, and customer acquisition in one platform. Shops reach 10M+ Way drivers and our AI assistant answers calls and books appointments 24/7. The only shop software that fills bays, not just runs them.

Independent shops are the backbone of the aftermarket, yet their software is fragmented, expensive, and offers zero help finding customers. Way Repair Tech fixes all three: dealership-grade OEM data (wiring diagrams, TSBs, specs) at independent pricing, complete shop management in a single platform instead of three subscriptions, and what no competitor offers: built-in customer acquisition. Shops are discoverable to 10M+ Way drivers backed by $31M in annual marketing spend and our AI assistant answers calls and books appointments 24/7. Fewer comebacks, fuller bays, no ad spend or marketing expertise required. Independent shops get the data of a dealership, the tools of a chain, and a customer pipeline neither has.

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The VESSEL 400ER21MU supports the automotive industry by helping technicians perform fastening and maintenance work faster, easier, and more efficiently, especially in tight engine compartments and hard-to-reach areas.

It combines electric power and sdpeed assistance with manual ratchet functionality, allowing users to work faster while maintaining precise control.

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ADAS MAP - PRO is the next evolution of ADAS Map, designed for shops that want to go beyond identification into fully connected, calibration-ready repair planning.

ADAS MAP - PRO enables shops to create more accurate, efficient and consistent repair plans, saving time across every stage of the repair process.

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Cinch AI helps auto service businesses capture, convert, and retain more customers. Bundled AI agents answer calls, book appointments directly into shop management systems, and run intelligent follow-up across voice, text, email, and mail, all powered by a unified customer data platform.

Every missed call at an auto service shop is a missed repair order. Whether it's a single-location independent, a franchisee running three stores, or a franchise system supporting hundreds, the math is the same: front-counter capacity is finite, and every shop has more customer moments than people to handle them. The result is lost revenue, empty bays, and customers who quietly drift to whoever picks up the phone. Cinch AI closes that gap. Launched this past year, it bundles a set of AI capabilities into Cinch's customer data platform: an omnichannel system built specifically for service-based automotive businesses: AI Voice answers every inbound call (after hours, during a rush, or when the service writer is under a lift) handles common questions, and books real appointments in natural conversation. Cinch Scheduler writes those appointments directly into the shop's management system through native integrations, including Tekmetric and TireWorks HD, so there's no double entry and no calendar drift. AI-powered journeys and prescriptive search let an owner describe the customers they want to reach (lapsed oil-change customers, declined-service follow-ups, first-visit no-rebooks) and automatically build the campaign across email, SMS, and direct mail. A unified customer data layer underneath ties every interaction to a single customer record, so outreach is timed to actual service history rather than generic blasts. The innovation isn't any single feature, it's the bundle. Capabilities that used to require entire teams and multiple point solutions (always-on phone coverage, integrated scheduling, lifecycle marketing) now run from one platform that a lean operation can actually manage, whether that's an owner-operator, a multi-unit franchisee, or a franchisor rolling out a consistent customer experience across the whole system. "Cinch AI has easily 10x'd my capacity in every way. I can go from brainstorming with a client on a call to a completed, live campaign in an afternoon delivering highly personalized creative without the overhead of a graphic designer. Creating segments has gone from one of the hardest things to do with any tool to one of the easiest." — Matt Banks, Head of Retention Marketing, Merrick Marketing "I log into Cinch AI with unfinished thoughts and log out with aha moments. It's my wing woman in campaign ideation. It gives me confidence that what I'm building is a revenue-driver, and it moves as fast as I do. It's analytical, yet still acts as a hands-on-keyboard resource, from segmentation builds to query writing." — Brookelynn Miller, Director of Marketing, Oil Changers Value to the industry The auto service industry's labor shortage isn't just in the bays, it's at the front counter. Cinch AI lets team members focus on customers in the building, while no opportunity on the phone or in the customer database goes unworked. For independents, that means competing on customer experience with the largest brands. For franchisees and franchise systems, it means delivering a consistent, always-on experience at every location without every location having to staff for it. Either way, the industry keeps more of the demand it already has.

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Shop4D’s proprietary Automotive AI is purpose-built for repair shops; it is not adapted from generic AI. Built on more than 25 years of coaching experience and more than 50 years of shop ownership, it understands real shop workflows and powers tools such as the AI Automatic Invoice Scanner and Processor.

This industry intelligence enables tools like Shop4D’s AI Automatic Invoice Scanner and Processor, which processes hundreds of invoices, matches them to repair orders and parts, creates accounts payable entries, and flags only exceptions for review, reducing manual work and improving financial accuracy.

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Every ADAS comeback is a fight the technician loses - no record of what was done, no proof the work was right. We built the fix.

ADAS2Alignment puts alignment geometry side-by-side with ADAS sensor object-recognition, exposing the static-pass/dynamic-fail gap where the numbers look dead-on at the rack, but the sensors don't see right at various road speeds - a failure that bites days or weeks later. A2A catches the problem and alerts the technician/shop before the vehicle leaves the bay; then captures the data for technician sign-off, time-stamped and audit-ready. The tech does the job right and walks away with the proof in hand.

ADAS2Alignment is a purpose-built vertical SaaS platform that runs on any device - phone, tablet, or shop PC, Android, Mac, or Windows - for collision and repair centers, calibration facilities, glass shops, insurers, and automotive forensic professionals who cannot afford to guess when it comes to ADAS-to-alignment accuracy.

Engineered by a forensic expert who uses it in active litigation - the same documentation that defends a shop on the rack is the documentation that holds up in the courtroom.

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The Direct-Hit Mobile OEM Manuals enhancement represents a major step forward in how repair information is delivered and used inside the shop. While OEM Shop Manuals have long been part of the Direct-Hit experience on desktop, they are now available as part of the Direct-Hit Mobile app to support technicians wherever the job takes them.

Technicians can now access full OEM repair manuals directly at the vehicle through a mobile experience designed specifically for real world repair workflows. This innovation brings official, unfiltered manufacturer repair content into the Direct-Hit Mobile app, including procedures, specifications, wiring diagrams, pin-level data, technical service bulletins, and diagnostic steps. Instead of stepping away from the vehicle to log into separate systems, print documents, or search across disconnected tools, technicians now have immediate access to the exact information they need, right where the work is happening.

What makes this truly transformative is how Direct-Hit Mobile unifies multiple trusted data sources into a single, intelligent experience. OEM manuals are combined with more than 3 million technician-confirmed fixes and powered by a mobile first capability. This allows technicians to enter a single search and instantly see aligned results from manufacturer content and real-world repair knowledge.

The platform was purpose built for mobile from the ground up. It is not a desktop tool compressed onto a smaller screen. It is designed around how technicians move through diagnosis and repair in the bay, enabling them to navigate content, zoom into diagrams, and follow procedures without losing focus or momentum.

Direct-Hit Mobile with the OEM manuals enhancement is not simply about access to information. It is about delivering the right information in the right format; at the exact moment it is needed to complete the repair accurately and efficiently.

The introduction of OEM manuals into Direct-Hit Mobile directly addresses one of the most persistent inefficiencies in automotive repair: the gap between where work happens and where information lives.

Traditionally, technicians have had to leave the vehicle multiple times during a repair to look up procedures or confirm diagnostic steps. Each interruption adds time, increases the risk of errors, and disrupts workflow. By putting OEM repair information directly in the technician's hands at the vehicle, Direct-Hit Mobile eliminates that friction and enables a more continuous, focused repair process.

The impact on efficiency is immediate and measurable. Shops using Direct-Hit Mobile experience faster diagnosis and improved first time fix rates because technicians can quickly validate procedures and access complete information without delay. This translates into reduced cycle times, higher throughput, and better utilization of skilled labor, which remains one of the industry's biggest constraints.

Accuracy and repair quality also improve significantly. OEM manuals represent the authoritative source for repair procedures, and having that information readily available reduces guesswork, minimizes rework, and increases confidence in every repair decision. When paired with technician confirmed fixes, the platform ensures that users are not only following the correct process but also benefiting from proven real-world insights.

Adoption metrics further highlight the value this innovation is delivering. Direct-Hit Mobile has already achieved more than 25,000 activations, over 30,000 daily interactions, and approximately 40,000 monthly vehicle lookups. A Net Promoter Score of around 68 reflects strong user satisfaction and engagement, signaling that technicians are not only using the solution, but relying on it in their daily work.

Beyond individual shop performance, this innovation helps move the industry forward by advancing a mobile first approach to repair. It demonstrates that critical repair data no longer needs to be locked behind static systems or confined to a desktop environment. Instead, it can be seamlessly integrated into the technician's workflow, improving both productivity and the overall repair experience.

Direct-Hit Mobile's availability of official OEM manuals ultimately elevates how repairs get done. By keeping technicians at the vehicle, reducing unnecessary steps, and delivering trusted information, it enables faster, more accurate repairs and sets a new standard for how the industry accesses and uses OEM data.

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Dorman’s patented Engine Oil Filter Adapter is part of the OE FIX line, prioritizing durability with its aluminum build. It includes mounting, gaskets, an oil cooler, oil filter element, and cap, for effective repair.

People depend on their vehicles every day, and they need the right parts to keep them moving. That’s the driver behind Dorman’s innovation. As part of Dorman’s process, the team identifies failures and turns them into solutions that are not only safe and reliable, but that help move the industry forward. It's not uncommon for our technicians to see warped plastic on oil filter adapters, especially with V6-powered vehicles like Chrysler, Dodge, Jeep and Ram. This occurs due to harsh underhood conditions exposing heat and chemicals, which cause plastics to degrade overtime. As a result, vehicle owners experience oil leaks and are left with an ineffective part. Typical OEM housing is built from this plastic, making these parts failure prone. While it may solve issues temporarily, it won’t be long before the vehicle needs another repair. Insert Dorman’s patented OE FIX filter housing. Manufactured in the US and made entirely from high-pressure, die-cast aluminum, its durable build and improved design prevents cracking and leaks down the road. The added benefit? Dorman consolidated multiple OE numbers into one SKU to expand coverage. Aside from using premium materials, Dorman’s solution also works smarter. It comes complete with required mounting, gaskets, oil cooler, oil filter element and cap, to ensure the vehicle is fully up to date with the latest generation filter specification. A few other areas Dorman has upgraded with this product include:
• Replaced ultrasonic welded plugs that are often weakened by extreme temperatures with threaded plugs.
• Re-designed oil channel without a seal or weld. Welds are usually weak spots, especially in harsh environments.
• Eliminated thread inserts, which are known to become loose and make sensors unserviceable. Instead, the sensors thread directly into the housing.
• Invested in high-quality tier 1 seals.

With Dorman’s OE FIX filter housing, vehicle owners don’t need to worry about their part failing and repair technicians don’t need to stress about wasting time; they can feel confident with a part that’s made to last.

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The Snap-on® KEWLD36A 36" EPIQ™ Series Weld Workbench is a purpose-built mobile welding station that integrates tank handling and organized storage. Its 1/4" carbon-steel top, fixture hole patterns and 8,000-lb capacity support precise, efficient welding and fabrication.

The KEWLD36A helps technicians save time and simplify welding setup as fabrication demands increase. By integrating tank handling, organized storage and a dedicated welding surface into one mobile workstation, it replaces improvised welding surfaces and helps technicians work faster, safer and with greater precision. Its ergonomic working height, reinforced construction and smooth-rolling ISO-Ride+™ casters bring the workstation directly to the job, improving efficiency and workflow in automotive repair and fabrication environments.

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Shopmonkey Dark Mode is the first dark display theme in shop management software, giving shops a more comfortable way to work in low-light environments. Available at no additional cost, it transforms the entire platform into a high-contrast interface that you can enable in seconds from your profile settings on web and mobile.

Dark Mode swaps out the platform’s standard light background for a dark, high-contrast look. It’s not a browser overlay or a quick cosmetic fix — it was built natively into Shopmonkey’s design system from the ground up. That means everything renders properly in dark: color tokens, backgrounds, borders, icons, charts, data visualizations, every screen in the platform. It’s also built to WCAG accessibility contrast standards, so it stays easy to read for everyone. Any user can switch it on in under ten seconds from their profile settings — no IT involvement, no configuration. And once it’s on, it stays on across every session and device automatically. Dark Mode was the most-requested feature in Shopmonkey’s history — and it wasn’t close. Technicians, service advisors, and shop owners across every segment we serve — general repair, heavy-duty, and aftermarket — asked for it louder and longer than anything else. Shops run in tough lighting conditions — under lifts, in bays, through long shifts. Staring at a bright white screen all day adds up. Dark Mode helps: 1. Cuts down eye strain during long hours on screen in low-light environments 2. Reduces fatigue over extended shifts, which matters when your team is working 8–10 hour days 3. Makes screens easier to read in bays where lighting is inconsistent 4. Helps users with light sensitivity or certain visual needs 5. Stretches battery life on mobile devices used around the shop Dark Mode is live and available to all Shopmonkey subscribers.

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ICON TrueFix™ is a browser-based OEM repair information and diagnostic software platform that provides technicians with manufacturer-sourced service and repair information through a single, easy-to-use system. TrueFix delivers repair procedures, wiring diagrams, diagnostic flow charts and more.

By consolidating critical repair and diagnostic content into a single system, TrueFix reduces time spent searching for information, improves diagnostic accuracy and helps technicians perform repairs according to OEM procedures. Its greatest impact is making professional-grade repair information more accessible to a broader segment of the automotive service industry, enabling more shops to confidently service modern vehicles, improve repair quality, and keep pace with rapidly evolving technology. In doing so, TrueFix helps strengthen the independent repair community while supporting safe, accurate vehicle repairs for consumers. Vehicle technology is advancing at an unprecedented pace, creating significant challenges for independent repair facilities that must access accurate OEM information across an increasingly diverse vehicle population. TrueFix helps bridge that gap by expanding access to comprehensive manufacturer-sourced repair information through a platform designed specifically for professional technicians.

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Designed for use in monitoring car battery voltage and key-off draw current while also serving as a backup power supply when replacing the battery. The product is connected to the car's OBDII interface via an OBDII connection cable to supply 12V power to the car and monitor the car parsitic current.

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MiQ Chat is CarTechIQ’s AI-powered chat capability on the MechanicIQ platform, built to help automotive teams reason through diagnostics, repair planning, service guidance, quality control, and workflow decisions. It is not just code lookup — it helps technicians, advisors, and operators think through the vehicle, the repair, and the next best step.

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The John Bean Tru-Point BKT-18 extends 3D camera-based ADAS 360 calibration for Toyota and Lexus targets. Laser-free positioning and digital verification improve repeatability, reduce setup variability and enable guided workflows that reduce calibration time by up to 80%.

The John Bean Tru-Point BKT-18 supports the automotive industry by improving the accuracy, consistency and accessibility of advanced driver assistance system (ADAS) calibrations, particularly for Toyota and Lexus 360 camera systems.

As vehicle technology evolves, calibration procedures are becoming more complex and sensitive to setup variability. BKT-18 addresses this by enabling laser-free positioning within a 3D camera-based system and digital verification of target placement. The system guides technicians through setup with real-time visual feedback, progressing from red to yellow to green to confirm proper positioning, helping reduce human error and improve first-time calibration success. This supports consistent repair outcomes aligned with OEM calibration requirements, including those defined for Toyota and Lexus systems.

By integrating with existing Tru-Point systems and workflows, BKT-18 allows repair facilities to expand capability without adding complexity. Target installation is simplified through a bracketed design that secures the target in place and integrates with existing components, supporting consistent technician processes as calibration volume increases.

The system's ability to reduce calibration time by up to 80% while maintaining repeatable accuracy contributes to improved shop throughput and efficiency. At the same time, digital documentation of target positioning supports process validation and traceability, which are increasingly critical for repair quality assurance.

Overall, BKT-18 helps advance the industry by enabling more repair facilities to perform OEM-grade calibrations with greater confidence, consistency and efficiency.

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Gyraline G2 is a fully onboard, portable wheel alignment tool with a built-in sensor suite. Designed to deliver professional-grade alignment measurements anywhere, it combines advanced capabilities such as thrust angle analysis with broad Android and iOS compatibility in an affordable package.

Gyraline G2 expands access to alignment technology by providing a portable, precision measurement solution that can be used virtually anywhere. This empowers vehicle owners and automotive professionals to make informed alignment decisions, improving vehicle safety, tire life, efficiency, and overall performance while reducing the cost and barriers traditionally associated with alignment services.

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Montway’s TruePrice Guarantee supports the automotive industry by raising the standard for trust, transparency, and customer care in vehicle logistics. Auto transport is an important part of the automotive ecosystem. Consumers, dealers, relocation companies, finance organizations, remarketers and manufacturers all depend on reliable vehicle movement. Yet for many retail customers, shipping a car has historically been plagued by deceptive "bait-and-switch" pricing practices across the industry. Many providers hook customers with low initial quotes, only to hike the price after booking by blaming rate hikes, fuel costs, or seasonal demand. This widespread practice creates a confusing environment for customers and damages consumer confidence across the entire automotive sector. Montway created the TruePrice Guarantee to directly combat that problem in a practical way. By locking in the verified booked price for 30 days, Montway gives customers a clear expectation of what they will pay and removes the fear of post-booking price increases caused by bait-and-switch tactics. The guarantee helps customers budget, plan, and move forward without wondering whether the final bill will change. The program also encourages better industry behavior by challenging the “low quote now, higher price later” model, proving transparent pricing can be both customer-friendly and operationally responsible. In doing so, Montway is helping shift the auto transport conversation from price uncertainty to service reliability. This innovation builds on Montway’s broader track record of service excellence. The company has delivered more than one million vehicles, earns a Net Promoter Score of 75 compared with an industry average of 40, and has received more than 100,000 five-star customer reviews. Those results show that the TruePrice Guarantee is not a standalone marketing promise. It is part of Montway’s ongoing commitment to improving the customer experience and setting higher expectations for the industry.

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PGI’s Febreze Cabin Air Filters, powered by PUREFLOW® air filtration technology, feature an innovative multi-layer design that helps capture airborne contaminants while neutralizing unwanted odors for a cleaner, fresher, and more comfortable driving experience.

PGI’s Febreze Cabin Air Filters help advance the automotive aftermarket by bringing new innovation, consumer awareness, and premium differentiation to the rapidly growing cabin air filtration category. While more than 250 million vehicles across North America are equipped with cabin air filters, replacement awareness and maintenance rates remain significantly underdeveloped. By combining PUREFLOW® advanced multi-layer filtration odor elimination technology with the trusted Febreze brand, PGI created a differentiated solution designed to help capture common airborne contaminants while eliminating odors at the source—without adding fragrance or restricting airflow. The product elevates consumer expectations beyond standard filtration by addressing both air quality and overall in-vehicle comfort. The launch also supports the industry through broad omnichannel accessibility across eCommerce and retail platforms, helping educate consumers on the importance of routine cabin air filter replacement and healthier in-cabin environments. By introducing a recognizable consumer brand into the aftermarket filtration space, PGI is helping modernize the category, drive consumer engagement, and create new opportunities for growth, innovation, and long-term category expansion across the automotive aftermarket.

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Shift is an operating system purpose-built for independent auto repair shops. We're designed for technicians, service advisors, and shop owners. We increase ARO's by $150+, save technicians time diagnosing vehicles, and help owners process payroll efficiently.

The independent auto repair industry runs on thin margins, a shrinking technician pipeline, and software designed a decade ago. Shift was built to change that.

Faster diagnostics ramp newer techs in weeks and keep experienced techs turning wrenches, not toggling tabs. Repair-order audits helps service advisors catch the inspection findings, pricing mistakes, and overdue maintenance that slip through busy days, protecting both shop revenue and customer safety. Automated payroll gives owners a fighting chance against busy days by incentivizing their team well with the only industry specific solution on the market.

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From trouble code to verified fix in one system: the SDS43 delivers OE-level all-system diagnostics, bidirectional control, and security gateway access, with ASE-verified fixes and repair reports via the free RepairSolutionsPRO app. No subscriptions, no locked features, no barrier to entry.

The SDS43 supports the automotive industry by helping techs keep pace with increasing vehicle complexity without taking on increasing tool costs. Its one-time purchase model removes subscription and update costs, making it more practical to equip technicians with the diagnostic and repair capability required for today’s vehicles. For technicians and automotive technology students, the impact is immediate. With the RepairSolutionsPRO app delivering ASE-verified fixes, Predicted Repairs, Most Likely Fix guidance, scheduled maintenance information, TSBs, recall data, and professional repair reports – all developed from real-world repair data and the insights of ASE-Certified Master Technicians – the SDS43 helps reduce diagnostic time and improve repair confidence. Full-system diagnostics, active testing, and security gateway access enable technicians to diagnose and act within a single workflow, keeping repair jobs moving efficiently through the bay. An added benefit is the free RSPRO "community of techs," available on the web-based RSPRO portal, which enables users to "give a fix" and "get a fix" for shared repair insights.

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The Dorman Training Center delivers ASE-certified instruction in-person, online, and on-demand, spanning diagnostics, complex electronics, EVs, ADAS, and emerging powertrain technologies to equip professionals with the skills they need to succeed.

The automotive aftermarket is facing a skills gap, and the Dorman Training Center addresses the challenge head on with a nationally-known, award-winning, full-scale education program that brings technicians to the next level. The Dorman Training Center delivers ASE-certified instruction across multiple access points and formats to meet working professionals exactly where they are:

1. The video library is designed to build a strong technical foundation in the automotive industry, and also houses more than 60 hours of advanced training on the latest industry innovations. Across diagnostics, maintenance, tool usage, complex repair techniques, and more, these expert-led sessions help support continued growth and learning.

2. Shop training brings customized instruction to the bay, tailored to each team’s specific vehicles, tools, and skill gaps.

3. In-person events and live webinars are scheduled exclusively for nights and weekends, ensuring working professionals don’t have to choose between running their shops and advancing their craft.

The Dorman Training Center is a comprehensive and accessible training ecosystem in the aftermarket. The program has reached more than 50,000 professionals in 5 years, with live training events continuing to expand across the U.S., Canada, and Mexico. In an industry where vehicle complexity is accelerating faster than the workforce can keep pace, the Dorman Training Center is a force multiplier turning good technicians into great ones and keeping professionals at the forefront of an evolving trade.

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XADO EX120 Automatic Transmission Treatment combines advanced wear-protection additives with Revitalizant technology to help protect and restore transmission components. Applied through the transmission fluid, it supports smoother operation, reduced wear, and extended service life.

Automatic transmission replacement and overhaul costs continue to rise as modern transmissions become increasingly complex, featuring more gears, tighter tolerances, and sophisticated control systems. At the same time, vehicle owners are keeping their vehicles longer than ever before. XADO EX120 provides service professionals, fleet operators, and consumers with a proactive maintenance solution intended to help protect transmission components from ongoing wear and extend operational life. By supporting preventative maintenance practices, the product may help reduce premature transmission failures, lower ownership costs, and maximize the useful life of vehicles already in service. For repair facilities and maintenance professionals, the treatment offers an easy-to-apply service that integrates into existing maintenance workflows without specialized equipment or additional labor. By helping preserve one of the most expensive drivetrain components, EX120 contributes to improved vehicle reliability, reduced waste associated with major component replacement, and more sustainable long-term vehicle ownership.

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Smart Splice™ EZ-Port Adapters offer a snap-on fit, with no special tools needed. Fit meets the connection. Easily adapt to match your refrigerant needs: 1234yf to 444A, 134a to 456A, & 134a to 1234yf adapters. Technician-friendly solution stays on the vehicle for long-term serviceability.

Increases Profitability: Seamlessly transitions shops to affordable, readily available R-456A and R-444A

Guarantees Compliance: Meets strict leakproof standards and eliminates cross-contamination.

Built to Last: Ensures durable, serviceability performance.

Zero Service Gaps: Keeps service bays moving without turning away vehicles that need A/C service. Adds total flexibility to service vehicles.

Patent pending.

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This revolutionary system removes a lot of the wasted motion that comes with traditional oil changes. There’s no more moving drains from bay to bay, no air lines to deal with, and fewer steps overall. To perform an oil change, the technician simply inserts the probe into the dipstick tube, opens a valve, and the system creates a vacuum to extract the oil. With everything right at the bay, techs can move faster and stay focused on the vehicle instead of the equipment.

Early installations have shown smoother workflow, cleaner work areas, and more consistent service from bay to bay. Oil changes are getting done faster, helping high-volume shops move more cars through without adding stress to the team. It also reduces the risk of drain plug damage and minimizes spills, which means fewer headaches for both technicians and managers. At the end of the day, it makes the job simpler, safer, and more efficient; something every shop appreciates.

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VT67 is a multifunctional TPMS and tire management tablet for passenger and light truck vehicles, supporting global OEM and aftermarket sensors. It enables fast sensor activation, OBDII relearns, diagnostics, tire data tracking, VIN documentation, and wireless updates on one platform.

The VT67 supports the automotive industry by addressing the increasing complexity of TPMS and tire management across both passenger and light truck vehicles with a single, multi-functional platform. By combining American, European and Asian vehicle databases and supporting both OEM and aftermarket sensors, it reduces the need for multiple diagnostic tools, helping workshops streamline operations and lower equipment costs. The device contributes to improved efficiency and consistency in service procedures by guiding technicians through sensor activation and relearn processes using a touchscreen interface with visual references. This helps standardize workflows across users with varying levels of experience and reduces the likelihood of errors or incorrect part identification. In addition, its compatibility with newer technologies such as RFID and BLE ensures that workshops are equipped to service evolving TPMS systems without requiring additional equipment. The Live Sensor platform further supports the industry by providing real-time access to updated sensor and vehicle data, helping technicians work with current information. The VT67 also enhances documentation and traceability by enabling the creation of structured reports that integrate vehicle identification, TPMS data, tire measurements, and visual inspection results captured with the built-in camera. These reports can be stored or shared electronically, supporting digital recordkeeping and reducing reliance on manual processes or external systems. Overall, the tool supports workshops by improving efficiency, accuracy, and adaptability, while aligning with the industry’s shift toward integrated, data-driven service solutions.

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A customer is given the option of a water pump only solution, but also other parts that should be replaced at the same time, such as a fan clutch, or timing components, or the thermostat and temperature sensor that mount directly to the water pump in a one SKU solution, rather than multiple "upsell" parts. This allows for a complete job, done once, done right, and reduces warranty returns, repair shop time, and ultimately, increases customer satisfaction. No other water pump manufacturer brings the breadth of choice and solutions like US Motor Works Professional Series water pump line.

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The Mule tire trolley makes wheel removal and installation easier, faster and safer for technicians. The innovative tire trolley is a practical solution that improves productivity and performance in the shop. The quick and effortless wheel removal and installation process increases shop efficiency, and its ergonomic design helps prevent back strain and reduce injuries. It’s an essential companion to Pro-Cut’s rotor matching systems.

Its heavy-duty design helps technicians remove any wheel size, sub-compact to Class 4 trucks, before brake work begins. It lifts with a hydraulic foot-pump, never needing air or electric power. A nesting design allows four units to park in less space than the single footprint of other tire caddies.

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Klea® Edge™ 444A refrigerant, a direct retrofit replacement for R-1234yf, is a lower-cost refrigerant with new performance benefits - cools up to 4 minutes faster and improves gas mileage. It can be used without a change to the vehicle’s hardware or oil & is currently sold by Johnsen’s as FREEZE YF.

The EPA’s phase-down of high-GWP HFCs is well underway, severely constraining HFC supply. Klea Edge 444A offers the A/C industry a lower-cost, yet higher-performing alternative refrigerant to R-1234yf, and it is currently the industry’s only direct retrofit replacement for R-1234yf. Made from commonly used building block components that make it readily available, R-444A is a lower-cost alternative with a higher energy efficiency that has been proven to reduce A/C compressor load. This can translate into fuel mileage gains or an extended driving range for EVs. To use R-444A, shops still may use existing service equipment, including gauges, vacuum pumps, and an R-1234yf recovery machine. R-444A provides automotive service repair shops the edge they need to remain compliant, efficient, and competitive in a hyper-competitive service market, improving both A/C performance for the consumer while improving the shop’s bottom line.

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Snap-on offers live and on-demand diagnostic training, allowing technicians convenient access to the latest tips, techniques and strategies to maximize the value of their diagnostic tool investment. Making expert instruction available anytime helps build their skills when it fits their schedules.

Recognizing training is not one size fits all, Snap-on has designed a flexible, accessible program that supports technicians at every experience level. Led by Jason Gabrenas, diagnostics national trainer for Snap-on, live training sessions are held twice weekly (Tuesdays via Zoom and YouTube, and Wednesdays on Facebook) covering a wide range of industry topics on a rotating basis each month. Sessions are available at no cost and include 30 minutes of in-depth demonstrations and technical instructions, followed by 15 minutes of live Q&A, giving participants the opportunity to get answers to real-world diagnostic challenges. For added convenience, all previous sessions are available for viewing on the Training Solutions YouTube channel.

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WrenchLane is an AI-driven diagnostic platform that turns a vehicle's symptoms, fault codes, and technical data into clear, guided repair direction. For workshops, it shortens diagnostic time, reduces misdiagnosis and comebacks, and lets smaller shops access dealer networks diagnostic depth.

The aftermarket faces a widening gap: vehicles get more complex (electrification, ADAS, software-defined systems) while skilled diagnostic labor gets scarcer. WrenchLane closes that gap by putting expert-level diagnostics in the hands of every technician. Today 500+ workshops use WrenchLane across 47 countries, and shops report faster and smarter access to information, reduced diagnostic time, fewer comebacks and faster customer turnaround. It keeps independent repairers competitive against dealer service networks, helps owners understand and trust the work being done on their vehicles, and raises the overall quality bar of service across the industry.

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The simplest shop management tool to help techs, advisors and owners with daily operations. No more different subscriptions to reach one goal. The all in one bundle that is not overwhelming.

We found that independent repair shops weren't struggling because existing shop management tools lacked features, they were struggling because they were too complex. Overloaded workflows, excessive data, and lengthy onboarding processes created friction for technicians and shop owners. We took a different approach: simplify the experience, focus on the tools shops actually use, and reduce onboarding to minutes instead of hours.

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The Autel MaxiSYS IA1000 combines advanced automated ADAS calibration and wheel alignment into a single platform. Featuring full calibration capability, Guided ADAS for OEM-required procedures, automated positioning with go/no-go validation, and optional digital targets, it reduces setup time, minimizes human error, and helps shops perform more calibrations accurately and efficiently in-house.

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ShopCentral is an industry first, cloud-based platform that transforms complexity into clarity, helping enterprise and independent repair shops operate smarter, faster, and more profitably. Built to operate as a centralized intelligence hub, ShopCentral brings everything together, from digital inspections and real-time customer updates to seamless e-commerce and business analytics within one connected ecosystem.

A key differentiator for ShopCentral is its enterprise-grade capabilities, which set it apart from traditional shop management systems. The platform is designed to support multi-location operations with centralized controls, standardized workflows, and real-time visibility across an entire network. It enables enterprise organizations to manage performance, enforce consistency, and scale operations efficiently, while still empowering individual locations with flexibility and autonomy. This combination of centralized intelligence and local control is what truly distinguishes ShopCentral in a crowded market.

ShopCentral simplifies complex, fragmented processes that have traditionally slowed shops down. This includes optimizing parts selection, streamlining approvals, identifying repair opportunities, and predicting cycle time impacts. The result is a smarter, more proactive approach to vehicle repair management.

Because it is fully cloud native, ShopCentral removes the need for legacy infrastructure and allows users to access the platform anywhere, at any time. Continuous updates ensure customers always have the latest capabilities without disruption. The platform is built for scale, enabling shops of any size to operate with the sophistication of a network-level enterprise while maintaining flexibility at the local level.

ShopCentral is not just a tool. It is a connected ecosystem that transforms raw data into actionable intelligence, empowering users to work faster, make better decisions, and deliver higher quality outcomes.

ShopCentral directly addresses some of the most persistent challenges facing the automotive repair industry today, including labor shortages, parts complexity, rising repair costs, and increasing consumer expectations for speed and transparency.

First, ShopCentral delivers measurable efficiency gains by reducing manual touchpoints and automating routine decisions, which helps shops significantly lower cycle times. Users have reported faster repair completions and improved throughput, allowing them to handle more work without increasing headcount. This is critical at a time when skilled labor remains one of the industry's greatest constraints.

Second, ShopCentral improves accuracy and consistency across repairs. Its recommendations help ensure the right parts and procedures are selected from the start, reducing supplements, rework, and costly delays. At the enterprise level, these capabilities enable standardized best practices across all locations, improving overall network performance and operational discipline.

Third, the platform enhances visibility and communication. Real-time data sharing across stakeholders creates a more transparent repair process. Enterprise operators benefit from centralized dashboards and reporting, while customers benefit from clearer timelines and fewer surprises, leading to higher satisfaction scores and stronger brand loyalty.

ShopCentral also drives innovation at-scale. By aggregating data across thousands of repairs and across entire shop networks, the platform continuously learns and evolves, identifying trends and opportunities that would not be visible at the individual shop level. This collective intelligence helps enterprise leaders make more informed strategic decisions and raises the performance standard for the entire industry.

Finally, its cloud-based architecture ensures that even small and midsize shops can access advanced technology without heavy upfront investment. At the same time, enterprise organizations gain the scalability, security, and control required to support complex, multi-location operations. This dual capability levels the playing field while still delivering the depth required by large organizations.

In a rapidly changing automotive landscape, ShopCentral stands out as a transformative solution that not only improves operational performance but also strengthens enterprise-wide collaboration and elevates the customer experience. It represents a meaningful step forward in how the industry works today and how it will scale for the future.

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The Shopmonkey Work Request Form lets vehicle owners request service directly from a shop's website or a shared link — anytime, no phone call needed. Every submission automatically builds a new estimate in Shopmonkey, pre-filled with the customer's info, vehicle details, and service notes, and drops

Work Request Form is a native Shopmonkey feature that gives every shop a branded, fully configurable online intake channel that plugs directly into their workflow. It's not a contact form that fires off an email; it's a live connection between a shop's web presence and their service management system.

Shops can make it look like their own — logo, colors, certifications, contact info, and control exactly which fields show up for customers. Vehicle lookup works by plate, VIN, or year/make/model. The moment someone submits, the customer gets an automated confirmation and a workflow-ready estimate appears in Shopmonkey in real time.

It deploys two ways: embedded on the shop's existing site, or as a standalone URL the shop can drop anywhere. Shops can also connect Google Tag Manager to track submissions as marketing events and tie campaigns back to actual service requests.

Why we developed this: Most independent shops live and die by the phone. Miss a call and that customer is probably gone; they're not leaving a voicemail, they're Googling the next shop. The Work Request Form exists to catch the demand that falls through the cracks when nobody picks up.

Customers today expect to be able to book things online. They do it for restaurants, doctors, home services; they want to do it for their car too. The auto repair industry has been behind on this for a long time. This closes that gap.

We also think independent shops deserve the same tools that dealerships and big service chains have had for years. The ability to capture requests online and feed them into a managed workflow shouldn't require an enterprise budget. We built it into the platform shops already use, at no extra cost.

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Tekmetric Marketing helps shop owners keep customers coming back automatically. Built into the platform they already use to run their shop, it brings together online booking, reminders, campaigns, follow-ups, and reviews in one place. No extra tools. No extra logins. Just more appointments.

Independent auto repair shops are the backbone of the automotive industry, but most owners are technicians, not marketers. Tekmetric Marketing changes that. Built directly into the shop management platform 15,000 shops already rely on, Tekmetric Marketing gives independent operators everything they need to grow, without juggling third-party tools or learning a new platform. Shops can fill bays with 24/7 online booking, automatically follow up on declined jobs and overdue maintenance to recapture lost revenue, run targeted text and email campaigns to drive traffic, and build a steady stream of reviews that attract new customers — all without a marketing background. The result: independent shops retain more customers and grow sustainably. Tekmetric Marketing isn't just a software solution — it gives the shop owner who's great with cars the same edge as someone who's great at marketing.

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The Fuse Monitor is used to locate and isolate which circuit parasitic draw lies by measuring current across fuses without removing them. The PPFUSE can be used on Maxi, Mini, & ATC fuses with a maximum Amp rating of 80A. The Fuse Monitor calculates amp draw based on fuse size in real time.

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The Autel MaxiSYS Ultra S2 is an all-in-one diagnostic platform that helps technicians diagnose vehicles faster, streamline workflows, and keep more repairs in-house through advanced diagnostics, network analysis, and integrated repair resources, with extensive vehicle coverage.

Autel MaxiSYS Ultra S2 Diagnostic Tablet As vehicle systems become increasingly complex and interconnected, traditional diagnostic approaches are no longer sufficient. The Autel MaxiSYS Ultra S2 was engineered to meet this shift—delivering a faster, more streamlined approach to diagnosing modern vehicles, particularly in electrical and network-based systems. Accelerated Fault Isolation Through Network Intelligence The Ultra S2 reduces diagnostic time by replacing component-level guesswork with full-system visibility. Its next-generation Topology 3.0 mapping provides a dynamic, real-time view of the vehicle’s communication network, enabling technicians to quickly identify faults, signal disruptions, and module communication failures. The network ping feature further enhances this by actively testing module responsiveness across the network, allowing technicians to isolate non-communicating or intermittently failing modules in seconds—eliminating time-consuming manual checks. Instead of tracing wiring diagrams or isolating systems one by one, root causes can be identified far more quickly—especially for intermittent and network-related issues that traditionally consume hours. Real-time data correlation and system-wide scans further accelerate the path from fault to repair. Enhanced System-Level Analysis The Ultra S2 evaluates fault codes, system data, and network relationships together, helping technicians identify root causes more efficiently. By presenting data in the context of the entire vehicle network, it reduces isolated testing and speeds up complex diagnostics. This approach is especially valuable for ADAS, electrified powertrains, and multiplexed systems, where faults often involve multiple modules and interactions. Integrated Diagnostics, Repair Data & Remote Expert Access The Ultra S2 reduces reliance on multiple tools, platforms, and outside resources by bringing diagnostics, measurement, and repair information into a single interface. At the core of this is its integrated 4-channel oscilloscope—a capability typically reserved for higher-end, standalone equipment—allowing technicians to capture and analyze multiple signals simultaneously alongside scan data without interrupting workflow. The tablet’s larger, 13.7″ anti-glare display and split-screen functionality further improve efficiency by enabling simultaneous viewing of scan data, scope readings, and wiring diagrams—keeping critical information visible without constant navigation. The Ultra S2 also supports OEM Security Gateway access through AutoAuth for Stellantis brands, Nissan & Infiniti, Mercedes-Benz, and Volkswagen & Audi vehicles via token authentication, enabling technicians to perform previously restricted functions on supported vehicles, including bi-directional controls, calibrations, relearns, coding, and code clearing. As more manufacturers implement gateway-protected vehicle networks, this capability ensures shops can continue servicing late-model vehicles without workflow interruptions or unnecessary dealership dependency. When additional support is required, Autel’s Remote Expert platform provides direct access to brand-specific specialists for module programming, coding, and advanced diagnostics. This allows technicians to complete complex or OE-dependent procedures without subletting work or investing in multiple OEM subscriptions—keeping repairs in-house and minimizing downtime. Additionally, one year of integrated MOTOR TruSpeed repair information is included, allowing vehicle and fault data to seamlessly link to OEM-based procedures, specifications, and wiring diagrams—reducing time spent searching for information and improving diagnostic accuracy. Expanding the Role of the Diagnostic Platform The Ultra S2 goes beyond the traditional scan tool by combining advanced diagnostics, signal analysis, and network evaluation into a single platform. Tasks that once required multiple tools are now performed within one device. Paired with Autel’s industry-leading first-to-aftermarket vehicle coverage, the Ultra S2 ensures technicians can service newer vehicles and emerging systems sooner—reducing sublet work and keeping repairs in-house. The result is fewer steps, fewer tools, and a measurable gain in shop productivity. Built for Shop Efficiency Despite its advanced capabilities, the Ultra S2 remains intuitive. Its large, high-resolution display, fast processing, and clear data presentation make complex information easier to interpret. Automated system scans and visualized results help technicians work more efficiently, regardless of experience level. Wireless connectivity and over-the-air updates ensure the tool stays current, minimizing downtime and maximizing long-term value. Conclusion Building on the innovation and success of the original Autel MS Ultra, the MaxiSYS Ultra S2 represents a significant advancement in diagnostic technology. By combining network-level visibility, integrated testing, and embedded repair information via MOTOR TruSpeed into a single platform, it delivers faster diagnostics, simplified workflows, and improved accuracy. With broader coverage and deeper functionality than traditional scan tools, the Ultra S2 provides a more efficient path from fault detection to repair—setting a new standard for modern diagnostics.

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The Snap-on® PRO-LINK®+ delivers industry-leading diagnostic coverage for Class 1-8 trucks in a rugged handheld device. Combining proprietary hardware and software, it moves technicians directly from fault codes to repair mode with OEM-validated guidance and troubleshooting.

The PRO-LINK®+ helps address one of the biggest challenges in commercial vehicle repair: diagnostic troubleshooting. By providing code-specific, OEM-validated repair guidance, step-by-step troubleshooting, wiring diagrams and component visuals, it eliminates time spent searching for information and moves technicians directly from fault codes to repair mode. This reduces service hours and vehicle downtime while supporting fast, efficient diagnostics across all makes of Class 1-8 trucks.

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X-613 is a compact, portable 3D wheel aligner designed for drive-on style lifts without the need for a traditional setup. Its wireless measurement units and clamps deliver fast, precise four-wheel alignment. Operates in any workshop without installation, wiring or calibration.

The Launch Tech USA X-613 Advanced Wheel Aligner with X-431 Throttle V addresses two of the industry's most pressing challenges: increasing vehicle complexity and shop productivity. By combining advanced 3D wheel alignment technology with full-system vehicle diagnostics in a single solution, the X-613 helps repair facilities streamline workflows, reduce equipment costs, and improve repair accuracy. The system's portable, mobile design eliminates the need for permanent installation, allowing shops to perform professional-grade alignments in virtually any service bay. This flexibility enables facilities to maximize available workspace while expanding alignment capabilities without costly renovations or dedicated alignment racks.

From an innovation standpoint, the integration of the X-431 Throttle V diagnostic platform sets the X-613 apart from traditional alignment systems. Technicians can perform pre-alignment inspections, identify suspension and steering-related fault codes, verify vehicle health, and complete diagnostic procedures from the same platform used for alignment measurements. This reduces diagnostic guesswork, improves repair verification, and helps ensure vehicles are returned to customers safely and accurately.

The system also supports the growing demand for Advanced Driver Assistance Systems (ADAS) service by providing precise alignment measurements that are critical before many ADAS calibrations can be performed. As modern vehicles continue to incorporate more safety technology, proper alignment has become an essential step in ensuring ADAS systems function as designed.

The result is faster service times, increased shop efficiency, improved repair quality, and greater technician productivity. By combining diagnostics and alignment into one integrated solution, the X-613 Advanced Wheel Aligner with Throttle V helps repair facilities adapt to evolving vehicle technology while delivering a higher level of service to their customers.

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TORUK delivers a true contact-free tire changing process through CEMB’s patented Combo Dynamic Tool and fixed-arm architecture. It eliminates tool-to-rim contact, protecting premium wheels while improving rigidity, precision, ergonomics, and productivity for EV, SUV, Run-Flat, and UHP applications.

TORUK supports the automotive industry by helping tire service professionals safely manage the growing complexity of modern wheel and tire applications. As vehicles continue evolving toward larger, heavier, and more expensive wheel assemblies — especially in EV, SUV, and high-performance segments — workshops face increasing challenges related to wheel protection, technician safety, workflow efficiency, and operational consistency. TORUK directly addresses these challenges through its true contact-free process, reducing the risk of costly wheel damage claims while improving service quality for premium vehicles. At the same time, the system improves operator ergonomics through intelligent automation, front-loading wheel lift assistance, intuitive controls, and reduced physical effort during mounting and demounting procedures. The machine also increases workshop productivity by simplifying operations, reducing dependency on operator skill level, and minimizing setup and adjustment time. This allows tire dealers and service centers to work faster, safer, and with greater repeatability. By combining advanced wheel protection, structural engineering, operational efficiency, and operator-focused ergonomics, TORUK helps modern workshops adapt to the future demands of the automotive service industry.

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The Road Force WalkAway® wheel balancer is capable of reducing door-to-door four-tire changeover times by up to 44%. The key innovation is a new autonomous inflation arm. When inflation is completed, the air chuck releases automatically and the spin begins, freeing the technician for other tasks.

Changing and balancing tires has always been a linear, labor-intensive process. A technician must drive the vehicle into the bay, remove the four wheel assemblies, move them to the tire changer, demount old tires and mount new ones in sequence, move the assemblies to the balancer, balance them in sequence, return them to the vehicle, mount them, and drive the vehicle back out of the bay. Accordingly, a four-tire, door-to-door changeover requires 34 minutes on average to complete. That time cannot be significantly reduced through labor alone. Yet if traditionally manual portions of the process could be automated, a technician could “stack up” and complete tasks in a non-linear fashion. That is the reason for Hunter’s autonomous Road Force WalkAway® wheel balancer, and its optional pairing with Hunter’s existing autonomous Revolution™ tire changer, to create the new WalkAway® System. The main obstacle to speeding the process has been the four or more minutes spent inflating the tire on the tire changer, during which the technician can do little more than stand and observe. The solution provided by Road Force WalkAway® is offloading this chokepoint to the balancer for autonomous inflation, thereby freeing up the technician for other necessary tasks. Once the tire is in place, Road Force WalkAway® calculates the time required for full inflation and displays it on the monitor. When inflation is completed, the air chuck releases automatically and the spin begins, balancing the assembly and measuring Road Force. Since the technician need not stand waiting at the machine, this time can be spent getting the next assembly, changing the tires on the tire changer, installing and pre-torquing assemblies on the vehicle, or other needed tasks. The effects are dramatic, especially when Road Force WalkAway® is used alongside Revolution™ for maximum timesaving: • When Road Force WalkAway® is paired with a typical tire changer, the timesaving is approximately 10 minutes • When paired with Hunter’s Maverick® tire changer, it’s 12 minutes • When paired with the autonomous Revolution™ tire changer, it’s 15 minutes, or a 44 percent reduction from the average 34 minutes Therefore, in this last scenario, a single technician can now bring a vehicle into the bay, change four tires, and bring it back out in approximately 19 minutes. Consequently, the new Road Force WalkAway®/WalkAway™ System will strongly encourage tire shops and dealerships to give heightened consideration to premium equipment with autonomous features and leave the traditional, step-by-step-by-step process behind. The time-saving benefits are instantly apparent. The productivity gain, regardless of tire changer brand, will allow shops and dealerships to significantly increase the number of tires sold, and/or significantly decrease the labor needed to service them.

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